telephone: 1-250-592-7883
cell: 1-250-580-4885


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Check-in: after 4:00 p.m. 
Check-out: before 11:00 a.m.

* Individuals under the age of 20 are not allowed, unless accompanied by an adult.
* Our Machiya Inns are not suitable for people with disabilities or problems walking.

* Our Machiya Inns are in very old and quiet neighborhoods where families have resided together for generations.  Because our Machiya walls are shared with our neighbors, sounds and noises can be heard very easily, so your consideration and cooperation to keep the noise level down at all times is greatly appreciated.

* Machiyas are built with raw materials, so please be extra careful when dealing with fire.

* Please also be careful about the stairs, since the steps of the Machiyas are very narrow.

* We are not responsible and liable for any breakage, damage or loss caused whilst your stay, including any accidents that may occur.  Please let us know immediately if anything gets broken, damaged or lost.  Depending on the case, you are responsible up to the full cost of replacement or repair.

* We are not responsible for any injury, accident, or stolen items of guests, unless proved to be caused by a negligent act by ourselves or our employees or contractors whilst acting in the cause of employment.

* Please remove your shoes at the front door.

* Smoking in the property (both inside and outside) is strictly prohibited.
* No pets.

SPECIAL NOTE ON KIYOMIZU MACHIYA INN

* Some parts of Yasaka Dori Street are closed for cars between 10AM and 5PM on Saturdays, Sundays, national holidays, festivals, and events in the neighbourhood.  During "Flower Lantern Road Festival" in March, the road is closed until 9PM every day for 10 days.  Some taxi cab drivers are also reluctant to drive through Yasaka Dori Street because the street gets crowded with tourists during the daytime.  
* Should you need a taxi on the day you check out, please let us know well in advance so that we can arrange a taxi.  And please keep in mind that taxis must pick you up before 10AM on those days when the road is closed for cars.
​* See the map below for details of the neighbourhood.  Three stars show drop-off and pick-up spots for the taxis.  

kyoto machiya inn 

Your home away from home